Ronak Shah: Growing and eCommerce from $0 to $40M in 4 years - The CVO Live podcast

#CVOLive #CLV #ecommerce #cvo #marketing #growth

In this CVO Live episode, Ronak Shah, CEO of MyObvi, shared the mind-blowing realization that his company was fighting against 60+ other similar organizations, while he and his team of only 8 people built a 40 million dollar business in under four years, by unlocking the principles of Customer Lifetime Value.

TIMESTAMPS
00:00 - The importance of knowing your best customers
00:43 - Intro CVO Live
01:09 - Introduction
02:21 - The entrepreneurial journey of Ronak Shah
03:36 - How his CVO vision was born and turned into reality
06:42 - Using customer research to increase Customer Lifetime Value
09:27 - Making the most out of the top customers
12:13 - Creating realistic goals for eCommerce businesses
15:03 - Using CVO marketing strategies
17:36 - Creating a great customer experience
22:08 - The north start metrics
24:03 - Omniconvert Reveal buying habits and Audience Builder features
27:53 - Understanding conversion rate
29:44 - How surveys are incredibly effective
35:20 - Getting marketing tips from customers
36:58 - Using qualitative data for decision making
39:14 - The vision to grow MyObvi
41:46 - Measuring the CAC to CLV ratio
43:59 - How to improve Customer Lifetime Value
47:25 - How do send reminders for different purchase cycles
49:37 - Building an effective customer journey
53:20 - Improving retention rate based on the purchase frequency
55:30 - Ending

Don’t forget to register and attend the next event LIVE:
https://www.omniconvert.com/growth-knowledge/cvo-live/

Our website: https://www.omniconvert.com/

Follow Ronak:
Linkedin: https://www.linkedin.com/in/ronak06/

Follow Valentin:
Facebook: https://www.facebook.com/valentinra
Linkedin: https://www.linkedin.com/in/valentinradu/
Instagram: https://www.instagram.com/v.radu/
Twitter: https://twitter.com/ValentinRadu

Follow us on:
Linkedin: https://www.linkedin.com/company/omniconvert/
Facebook: https://www.facebook.com/Omniconvert/
Twitter: https://twitter.com/omni_convert
Instagram: https://www.instagram.com/omniconvert/