What is an e-commerce chatbot?

#chatbot #healthcare #aichatbot

What are eCommerce chatbots?
A chatbot is a computer program that stimulates an interaction or a conversation with customers automatically. These conversations occur based on a set of predefined conditions, triggers, and/or events around an online shopper’s buying journey.

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Kommunicate creates Enterprise-Grade Customer experience futurist tools for Executives (who work in high growth series-A+ funded Healthcare/E-commerce/Education/BFSI) helping them implement and integrate customer support automation that is on par with existing premium players but is value for money. Having understood this massive shift in consumer behavior, we at Kommunicate are building an all-in-one customer support automation platform that can help businesses stay in touch with their customers 24x7 across various channels and engage as and when customers demand.