The Future of E-commerce: Personalised Shopping, AI Vision, and Automated Support with AI

Is your e-commerce store keeping up with the demand for instant answers?

In today’s fast-paced market, customers don't just want products—they want a personalized concierge experience. Whether it’s finding the perfect matte pink lipstick, tracking an order, or booking a consultation with a professional, your brand needs to respond the moment a customer needs help.

Meet Ruby, our Chat-based AI Shopping Assistant. Ruby is a powerful demo of how Potential’s AI agents can be fully customised and integrated into any e-commerce platform.

In this video, we showcase Ruby as an AI beauty concierge for "Alora Brands," demonstrating how she helps customers shop smarter and get instant support.

What can Ruby do for your business?
✨ Personalised Product Discovery: Ruby suggests products based on specific customer preferences (like "matte pink lipstick") and adds them directly to the cart.
???? AI Vision & Image Recognition: Customers can upload a photo, and Ruby will instantly find and recommend similar products.
???? Seamless Order Management: From tracking delivery status to finding the latest discount codes, Ruby handles the logistics so you don't have to.
???? Expert Bookings: Ruby can display professional experts (like makeup artists or skincare specialists), show consultation prices, and book appointments with instant email confirmations.
???? 24/7 Customer Support: Ruby provides instant answers to FAQs, explains return policies, and ensures a hassle-free experience for every shopper.

Ruby isn’t just a chatbot; she’s a fully connected team member. Potential’s AI agents integrate once and empower everywhere, connecting with tools you already use, including: Shopify | Stripe | HubSpot | Salesforce | Mailchimp | Twilio | Slack | Zapier | AWS | Google Cloud

Try the Ruby Demo Yourself! Ready to see how Ruby can transform your e-commerce business? Experience the future of shopping first-hand. ???? https://potential.com/demo/?utm_source=yt

At @PotentialCom, we build chat-based and Voice-based AI agents for any use case. While this demo focuses on e-commerce, our technology is adaptable to your unique business needs.

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