Overdose Delivers Digital Success for BigCommerce Enterprise Merchants

Discover how global agency Overdose helps enterprise merchants elevate their ecommerce experiences.

“Our partners are the ‘how’ in bringing a merchant’s vision to life and the mechanism in which they’re going to accelerate their own growth,” explained Lauryn Spence, Manager of Partner Growth at BigCommerce — and Overdose is a prime example.

Founded in 2016 in Auckland, New Zealand, Overdose has since expanded to 13 offices across 6 continents and now boasts over 400 employees globally, according to Jenny Mesdag, Managing Director of Overdose Americas. As the self-proclaimed “Anti-Agency Agency,” Overdose strays from the traditional agency model and instead focuses on building meaningful relationships with clients and delivering innovative business outcomes. The global agency provides end-to-end commerce services, including UX/UI, performance marketing, SEO and data analytics, to clients ranging from small businesses to large enterprises. A team of digital natives, Overdose is committed to creating exceptional online experiences that help brands win — and two of these brands are BigCommerce merchants USCutter and Theo Chocolate.

When USCutter first approached Overdose, the custom graphics and apparel retailer sought to enhance its overall B2C and B2B buying experience. But with more than 100,000 SKUs, USCutter needed a simple way to merchandise its products and machinery for its B2C and B2B audiences. Partnering with BigCommerce, Overdose was able to deliver solid front-end and back-end functionality to allow USCutter to engage with customers and scale its online business.

“It was a very complex problem to solve, but with BigCommerce, it was very easy and straightforward to implement for them,” said Jordan Hunter, Technical Director of Overdose.

Read USCutter’s case study: https://www.bigcommerce.com/case-study/uscutter/

In the case of Theo Chocolate, the fair trade chocolate maker turned to Overdose in hopes of improving its web presence and marketing to both B2C and B2B buyers. Following the recommendation of Overdose, Theo Chocolate migrated and launched its new ecommerce site on the BigCommerce platform. Working with Theo Chocolates from start to finish, Overdose helped the client evaluate providers, manage its migration and incorporate new branding throughout its website.

Read Theo Chocolate’s case study: https://www.bigcommerce.com/case-study/theo-chocolate/

Since partnering with BigCommerce in 2018, Overdose has since grown right along with our platform. Leveraging BigCommerce’s open APIs, Overdose has found the ease and flexibility to develop innovative solutions for its clients.

Request a demo with BigCommerce today: https://www.bigcommerce.com/request-a-demo/

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