NetElixir -Connecting the Dots-Sizing People Up: How to Think and Operate Like FBI BehavioralAnalyst

On August 13th, NetElixir was joined by 500+ retail industry leaders for a ½ day virtual summit to begin thinking about the holiday season. Our lineup of preeminent retail industry leaders, channel marketing specialists, supply chain experts, and strategic thinkers came together to share their advice, strategies, and holiday marketing resources with attendees, thereby helping you to connect the dots for this financially critical holiday season.

This presentation is Sizing People Up: How to Think and Operate Like an FBI Behavioral Analyst presented by Robin Dreeke, Former FBI Special Agent and Founder of People Formula LLC. Robin shared insights from his latest book, Sizing People Up: A Veteran FBI Agent's User Manual for Behavior Prediction. Sizing People Up is about predicting behavior for a deeper understanding of others, which relies on rational cognitive thoughts and careful observations, not likeability or gut feelings. Robin shares the following advice:
Don’t let virtual meetings stop you from reading people - you can glean a lot from facial expressions, posture, and hand movements visible on screen.
Build strong relationships by making it “about them” and seeking their thoughts and opinions, talking in terms of their priorities, and empowering them with choice, but be sure they reciprocate towards you to maintain that trust.
Pillars of a healthy relationship include longevity, reliability, competence, diligence, affirming language, transparency, and stability.

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