Global Sellers, Stop Wasting Time – Refundy Automates It All with AI

Refundy was founded in 2025 with a clear vision: to automate over 90% of the repetitive and manual tasks faced by global e-commerce sellers through an intelligent AI Agent.
The founder, having operated an international purchasing and reselling business firsthand, identified a major inefficiency—sellers spend countless hours on tasks like price monitoring, refund processing, and customer responses. Refundy was built to change that.

Refundy is an AI-powered automatic refund solution built specifically for global e-commerce sellers. When a seller lists and sells a product, it's common for the product price to drop shortly after the purchase—leading to refund requests from customers or reduced profit margins for the seller. To address this recurring and unpredictable problem, Refundy monitors real-time price changes across major platforms like Amazon, AliExpress, and Temu. When a price drop is detected after a sale, Refundy automatically calculates the refund amount and even notifies the customer, eliminating the need for manual intervention. The concept was born from the founder’s own experience as an overseas purchasing agent, dealing with constant price fluctuations, refund complaints, and customer dissatisfaction. After handling these time-consuming tasks one by one for each product and each customer, it became clear that automating these workflows could dramatically improve seller efficiency. This led to the development of Refundy’s system, which now allows more than thousands of sellers to automate over 90% of their operational workload and focus instead on growing their businesses.