Enquête | Behind the Amazon Smile

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Original airdate : September, 30, 2021

Amazon’s growing monopoly over the retail industry is well known. It has redefined consumer habits in the last decade. Investigative program Enquête delved into what that might mean locally, for consumers, taxpayers and small businesses. Small business owners recount their frustrations selling on Amazon, including everything from administrative nightmares to nearly being driven out of business by the retail giant. Studies into Amazon’s tax and business strategies showed the company pays significantly less income tax than its main competitors. They also revealed the extent to which Amazon’s direct-to-consumer model is driving local entrepreneurs out of the market.

Journalist : Madeleine Roy
Producer : Sonia Desmarais
Editor : Charles Bergeron