Chatwoot Connect | The digital customer journey with Henry Lynch

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Chatwoot Connect is a regular virtual meetup hosted by the Chatwoot team.

For our second edition, Henry Lynch, VP of Product from Vsimple, joined us to share how they approach the digital customer journey, and how Chatwoot helps with it.

We also demo'd our new features, and took questions (Obviously!).

Don't want to miss on product or Chatwoot Connect updates? Follow us on Twitter. (https://twitter.com/chatwootapp)

0:00 Intro from CEO
1:50 Dashboard Apps, extend dashboard to external apps
5:19 Context Menu, right click for quick conversation actions
6:38 Enterprise edition and Agent Capacity Module
10:50 The digital customer journey with Henry Lynch
30:23 Widget Builder, customize website chat widget
34:03 Dashboard layout changes, email rendering improvements
38:56 QnA