B2B E-Commerce Trends and Beyond | B2B E-Commerce Integrated E20

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Listen to the full episode to find out more about:

-How continued supply chain disruptions will affect B2B suppliers
-How customer analytics are key to providing a personalized experience
-Why customer relationships are still at the heart of B2B sales

Arno rings in the new year with Sana's Customer Success Director Emilie Dubau for a bit of reflection on the past. But more importantly, they set their sights on the future and specifically, what trends they expect to see in B2B e-commerce in 2023.

2023 is a year where online B2B sales will be the default, so the focus should be on making that online buying experience convenient and reliable with concepts like unified commerce, hyper-personalization, contextualized real-time pricing and more.

Explore this podcast further on your favorite podcast app!

✅Apple Podcast: https://apple.co/3K5AW6k
✅Google Podcast: https://bit.ly/3KcIIeL
✅Spotify Podcast: https://open.spotify.com/episode/0hl5lF9z2c5WNlAwg9sHUi

Or visit out podcast page: https://bit.ly/3ADwHfd

#ecommerce #ecommercesuccess #podcast #IT #ecommercesuccess #erpintegration #technology

Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them.

How? By making your SAP or Microsoft Dynamics ERP and e-commerce work as one.

Follow us on:
✅LinkedIn - https://www.linkedin.com/company/sanacommerce/
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✅Twitter - https://twitter.com/sanacommerce
Category
E commerce Divers
Tags
e-commerce, b2b, b2b ecommerce

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