7 Steps to Include into eCommerce Strategy for 2021

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During the pandemic, 84% of consumers shopped in online stores. 10 years of eCommerce growth happened in just three months. These changes left many store owners in the woods.

We analyzed main eCommerce mistakes and prepared a video that will help you meet 2021 fully prepared.

The questions we answered:
How can stores increase their conversion rate?
What does it mean to have robust customer support?
What is the power of customer reviews?
How can you get ready for mCommerce growth?
What are the best ways to meet new customers?
Why is everyone talking about UX optimization?

Watch the video to learn the answers to these and many other questions.

⏲️Timestamps:
0:00:00 Intro
0:01:38 Welcome New Online Shoppers
0:02:32 Improve Checkout
0:03:19 Improve Customer Service
0:04:31 Collect Customer Reviews
0:05:25 Prepare for mCommerce Growth
0:06:45 Go Multichannel
0:07:55 Optimize UX
0:08:41 Outro

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